Settings and configuration overview
A guide to all settings and configuration options available in your Prompt Reviews dashboard.
Your Prompt Reviews settings
The settings area is your control center for managing how your Prompt Reviews account is configured. You can access it from the Settings section in your dashboard sidebar.
Rather than housing every option on a single page, settings are organized into focused sub-sections so you can quickly find what you need.
What you can configure
Business profile
Your business profile contains the core information about your business -- name, address, phone number, website, and the services you offer. This information is used across your prompt pages, widgets, and review requests.
For a detailed guide, see the Business profile help article.
Team management
Invite team members to collaborate on your Prompt Reviews account. Assign roles and permissions to control what each team member can access and modify. Team members can help respond to reviews, manage widgets, and handle day-to-day review operations.
For a detailed guide, see the Team management help article.
Agency access
If you work with a marketing agency or partner, the agency access settings let you accept or decline agency invitations, view your managing agency, and control billing ownership. This is ideal for businesses that use agencies for white-label or managed review services.
For a detailed guide, see the Agency access help article.
Notification preferences
Control how and when you receive notifications about new reviews, GBP changes, credit warnings, and other account events. You can customize your notification preferences to ensure you stay informed without being overwhelmed.
For more details on the notification system, see the Notifications help article.
Plan and billing
View your current subscription plan, update your payment method, and manage your billing history. You can upgrade or downgrade your plan at any time.
For a detailed guide, see the Plan and billing help article.
Getting started
If you are new to Prompt Reviews, we recommend configuring your settings in this order:
- Set up your business profile -- make sure your business name, address, and services are accurate
- Invite your team -- add team members who will help manage reviews
- Review your plan -- ensure you are on the right plan for your needs
- Configure notifications -- set up alerts so you never miss an important update
- Connect an agency (if applicable) -- accept an agency invitation if you use managed services
Business Profile
Core business information that powers AI content generation and builds customer trust.
- • Company details and contact info
- • Logo and branding assets
- • Services and unique value
- • AI optimization settings
Style Settings
Customize the visual appearance of your prompt pages to match your brand identity.
- • Font selection (50+ options)
- • Color schemes and gradients
- • Background styles
- • Card appearance settings
Team Management
Add team members and manage permissions for collaborative review management.
- • Invite team members
- • Role-based access control
- • Activity monitoring
- • Permission management
Billing & Plans
Manage your subscription, payment methods, and view billing history.
- • Current plan details
- • Upgrade/downgrade options
- • Payment method management
- • Invoice downloads
Analytics & Insights
Track performance metrics and gain insights into your review collection efforts.
- • Dashboard customization
- • Report generation
- • Export data options
- • Performance benchmarks
Security & Privacy
Manage security settings and control data privacy preferences.
- • Two-factor authentication
- • API key management
- • Data export/deletion
- • Privacy controls
Quick Actions
Configuration Best Practices
Complete Your Profile First
A complete business profile improves AI-generated content and builds customer trust. Start here before customizing other settings.
Match Your Brand Consistently
Use your exact brand colors and fonts across all prompt pages for professional consistency that customers recognize and trust.
Set Up Team Access Early
Add team members with appropriate permissions to distribute workload and ensure timely review responses even when you're unavailable.
Monitor Usage Regularly
Check analytics weekly and review your plan usage monthly to ensure you're on the right plan for your needs.