Question 1

How many team members can I add?

Accepted Answer

Team member limits depend on your plan. Grower is for single users only, Builder includes up to 3 team members, and Maven includes up to 5 team members with different permission levels.

Question 2

What permission levels are available?

Accepted Answer

You can set different permission levels: Admin (full access), Manager (can manage reviews and contacts), and Viewer (read-only access). This ensures team members only access what they need.

Question 3

Can team members have their own login credentials?

Accepted Answer

Yes, each team member gets their own login credentials. This improves security and allows you to track who makes changes. You can also revoke access instantly if needed.

Question 4

Can I assign team members to specific locations?

Accepted Answer

Yes, on the Maven plan, you can assign team members to specific business locations. They'll only see and manage reviews for their assigned locations.

Question 5

How do I add or remove team members?

Accepted Answer

Simply go to Team Settings, click "Add Team Member," and enter their email. They'll receive an invitation to create their account. You can remove members instantly from the same settings page.

Question 6

Can team members create their own prompt pages?

Accepted Answer

Yes, with appropriate permissions. You can allow team members to create employee-specific prompt pages, which is perfect for businesses where individual employees build customer relationships.

Team & account management

Team Management Availability

Key Features

How It Works

Best Practices

Frequently Asked Questions