Plan upgrades & downgrades
Switch between plans anytime with flexible, prorated billing that ensures you only pay for what you use.
Upgrades
Get immediate access to new features with automatic prorated billing
Credit for unused time applied instantly
Downgrades
Changes take effect at end of billing period to maximize your investment
Keep current features until renewal
How to upgrade your plan
- 1
Navigate to Billing
Go to Dashboard → Settings → Plan & Billing
- 2
Choose Your New Plan
Select from Builder or Maven to access more features
- 3
Review & Confirm
See exactly what you'll gain and the prorated cost before confirming
- 4
Instant Access
All new features are available immediately after upgrade
What happens when you upgrade:
- • Immediate access to all features in your new plan
- • Automatic credit for unused time on your current plan
- • Prorated charge for the remainder of your billing period
- • Your billing date stays the same
How to downgrade your plan
- 1
Navigate to Billing
Go to Dashboard → Settings → Plan & Billing
- 2
Select Lower Tier Plan
Choose Grower or Builder depending on your current plan
- 3
Review Features You'll Lose
See exactly what features and limits will change
- 4
Confirm Downgrade
Change will be scheduled for your next billing date
What happens when you downgrade:
- • Keep all current features until the end of your billing period
- • Downgrade takes effect on your next renewal date
- • New plan limits apply after the transition
- • You'll receive a confirmation email before the change
Understanding prorated billing
Prorated billing ensures you only pay for what you actually use. We calculate the exact number of days remaining in your billing period and adjust charges accordingly.
Upgrade Example
You're on Grower ($15/mo) with 15 days left in your billing period. You upgrade to Builder ($35/mo).
• Credit: $7.50 (15 days of Grower)
• Charge: $17.50 (15 days of Builder)
• You pay: $10.00 today
Downgrade Example
You're on Maven ($100/mo). You downgrade to Builder ($35/mo) with 20 days left.
• No immediate charge
• Keep Maven features for 20 days
• Pay $35 at next renewal
Important: Stripe (our payment processor) automatically calculates all prorations. You'll see the exact amount before confirming any plan change.
Switching billing periods
You can switch between monthly and annual billing at any time. Annual billing saves you 15% (almost 2 months free!).
Monthly → Annual
Save 15% instantly
- • Grower: $180/year → $153/year (save $27)
- • Builder: $420/year → $357/year (save $63)
- • Maven: $1,200/year → $1,020/year (save $180)
Annual → Monthly
More flexibility
- • Change takes effect at renewal
- • Keep annual pricing until then
- • Cancel anytime with monthly
Plan comparison
| Feature | Grower | Builder | Maven |
|---|---|---|---|
| Monthly Price | $15 | $35 | $100 |
| Annual Price | $153/yr | $357/yr | $1,020/yr |
| Team Members | 1 | 3 | 5 |
| Prompt Pages | 3 | 50 | 500 |
| Contacts | None | 1,000 | 10,000 |
| Business Locations | 1 | 3 | 10 |
| Google Business | ✓ | ✓ | ✓ |
| Workflow Management | ✗ | ✓ | ✓ |
Common questions
Can I upgrade/downgrade multiple times?
Yes! You can change your plan as often as needed. However, we recommend choosing a plan that fits your needs to avoid frequent changes.
What happens if I exceed my plan limits?
You'll receive a notification when approaching limits. Some features may be restricted until you upgrade or reduce usage.
Can I cancel instead of downgrading?
Yes. You can cancel your subscription through the Stripe billing portal. Access it from Dashboard → Settings → Plan & Billing → Manage Billing.
Will I lose data when downgrading?
No, your data is never deleted. However, you may lose access to certain features or need to reduce items (like team members or prompt pages) to fit within new limits.