Review import
Import your existing Google reviews to feature on your website and launch effective double-dip campaigns.
Overview
Import your existing Google reviews to showcase them on your website and identify customers for strategic review campaigns across multiple platforms.
How review import works
Automatic sync
Connect your Google Business Profile using OAuth to automatically import all existing reviews. The system syncs regularly to capture new reviews as they come in.
What's imported: Review text, star rating, reviewer name, review date, and reviewer profile information (when available).
Website display
Once imported, display your Google reviews on your website using Prompt Reviews widgets. Choose from multiple widget styles and customize the appearance to match your brand.
Widget options: Grid layout, carousel, single review spotlight, or photo reviews gallery.
Double-dip campaigns
The Double-Dip strategy leverages your existing Google reviewers to gather reviews on other platforms. Since these customers already took time to review you once, they're more likely to help again.
Why double-dip works
- •Customers already demonstrated willingness to leave feedback
- •They're familiar with the review process
- •Higher response rate than cold outreach (typically 15-25% vs 3-8%)
- •Builds presence across multiple review platforms simultaneously
Best practices
- ✓Time it right: Wait 2-4 weeks after their Google review before asking for another platform
- ✓Personalize the ask: Reference their original Google review to show you remember them
- ✓Make it easy: Provide direct links to the review platform and pre-filled information when possible
- ✓Focus on happy customers: Only reach out to 4 and 5-star reviewers for double-dip campaigns
- ✓Track results: Monitor which platforms generate the best response to optimize future campaigns