Top 10 apps to get more reviews in 2026

While we’re partial to our product Prompt Reviews for most small businesses, there are quite a few good options out there for review capture and management and finding the right one for your use-case should be carefully considered. Some focus on AI and automation (which can be a little spammy if you’re not careful), others focus on enterprise and multi-location businesses. Some focus on software companies while and some focus on offering whitelabel tools for agencies.

The price of these tools will often reflect the business focus as well. Companies like Birdeye that focus on enterprise may cost hundreds to thousands a month depending on the services you need, while companies like Prompt Reviews will charge a nominal fee (20 bux a month) and use an affordable credit system for advanced features because the focus is small business.

This guide covers the top 10 review management apps. Most will allow you to import reviews from various locations. Some have Google Business Profile management and/or optimizations features. Others, offer much more than just reviews. Well, let’s dig into it!

Quick Comparison of Top Review Management Tools

Category: Review capture and online visibility

Best For: Small to Mid-Size Businesses

Key Features: Multi-channel review requests (email/SMS/QR code), real-time monitoring, sentiment analysis, automated response suggestions, comprehensive analytics, CRM integrations

Primary Use Case: Streamlining review collection and improving online reputation management across multiple channels

Description: Prompt Reviews is a comprehensive solution for businesses seeking to automate review collection and management. The platform enables automated review requests via email and SMS, consolidates feedback in a unified dashboard, and facilitates quick professional responses. It integrates with major business tools and provides actionable insights through detailed analytics.

Category: Review Aggregation & Widget Platform

Best For: Multi-Platform Presence, Display & Curation

Key Features: Multi-source review aggregation from Google, Facebook, Trustpilot, and more, customizable widgets, automatic review updates, display management, analytics dashboard

Primary Use Case: Centralizing and displaying reviews from multiple sources on website and marketing materials

Description: EmbedSocial is a specialized platform for aggregating reviews from multiple sources including Google, Facebook, Trustpilot, and industry-specific review sites. It allows businesses to display reviews on their website using customizable, responsive widgets that automatically update with new feedback.

Category: Global Review Platform

**Best For:** E-Commerce & B2B Companies

**Key Features:** Global review collection, response management, customer satisfaction trend tracking, community-driven transparency

**Primary Use Case:** Building credibility on a globally recognized platform

**Description:** Trustpilot is a trusted global review platform used by millions of consumers. It provides tools for collecting reviews, managing responses, and tracking satisfaction trends over time, making it ideal for businesses seeking transparent customer engagement.

Category: Multi-Channel Reputation Management

Best For: Multi-Location Businesses

**Key Features:** Survey management, social media monitoring, automated review requests, feedback analysis across all digital channels

**Primary Use Case:** Comprehensive reputation monitoring across online channels

**Description:** Birdeye goes beyond basic review collection, offering tools for survey management, social media tracking, and multi-channel customer feedback analysis to improve overall reputation.

Category: Online Reputation Monitoring

Best For: Proactive Reputation Management

Key Features: Advanced search monitoring, automated response suggestions, detailed analytics, reputation score tracking

Primary Use Case: Proactive online image management and strategic response planning

Description: Reputation.com helps businesses monitor, manage, and improve their online presence across the web. It provides advanced search monitoring and automated response suggestions for strategic reputation management.

Category: Customer Communication Platform

Best For: High-Volume Review Collection

Key Features: Text message and email review requests, centralized inbox management, automated follow-ups

Primary Use Case: Quick review collection rate improvement

Description: Podium specializes in customer communication and review management through text-based requests, providing a streamlined approach to collecting feedback quickly.

Category: User-Generated Content Platform

Best For: E-Commerce Businesses

Key Features: Review collection and curation, website display integration, marketing-driven content leverage

Primary Use Case: Converting reviews into marketing assets

Description: Yotpo is an all-in-one platform for collecting, curating, and leveraging user-generated content, helping businesses display reviews effectively and inform marketing strategy.

Category: Survey & Feedback Management

Best For: Deep Customer Insights

Key Features: Customizable surveys, feedback collection, insight-to-action conversion, advanced integrations

Primary Use Case: Understanding not just satisfaction levels, but the reasons behind them

Description: SurveySparrow combines survey management with review collection, allowing businesses to gather detailed feedback and convert insights into actionable improvements.

Category: Review Aggregation Platform

Best For: Reputation Monitoring

Key Features: Multi-source review aggregation, real-time alerts, sentiment analysis, competitor benchmarking

Primary Use Case: Staying informed about reputation across multiple platforms

Description: ReviewTrackers aggregates reviews from multiple sources, providing real-time alerts and sentiment analysis to keep businesses informed about their online reputation.

Category: Review Generation Tool

Best For: Consistent Feedback Collection

Key Features: Automated review request workflows, multi-channel distribution, detailed reporting

Primary Use Case: Building consistent review collection processes

Description: Swell simplifies review generation with automated workflows and multi-channel distribution, helping businesses maintain consistent feedback collection practices.

Selecting the Right Review Management Platform

Choosing the right review management app depends on your business type, size, and specific requirements. Consider these factors when making your decision:

For E-Commerce: Yotpo’s user-generated content integration and Trustpilot’s global credibility are excellent choices for product-focused businesses.

For scaling review capture: Prompt Reviews and Swell excel at streamlining collection workflows through multiple channels.

For Comprehensive Monitoring: Birdeye and ReviewTrackers provide the most extensive multi-channel reputation monitoring capabilities.

For Small Businesses: Prompt Reviews can give you a leg up in getting more reviews and it’s keyword focu can help you improve your rankings and visibility.

Best Practices for Review Management Success

• Respond promptly to all reviews, both positive and negative, within 24-48 hours
• Address concerns professionally and offer solutions to negative feedback publicly
• Celebrate positive feedback and share customer success stories
• Use review insights to identify patterns and improve customer experience
• Set up automated collection to maintain consistent feedback flow
• Monitor competitor reviews to benchmark your performance and identify improvement areas
• Train your team on review response best practices and brand voice