Terms of Service
Prompt Reviews
Terms of Service
Last Updated: July 2025
Please read these Terms of Service carefully before using PromptReviews. By accessing or using our service, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing or using PromptReviews (“Service”, “Platform”, “we”, “us”, “our”), operated by PromptReviews (“Company”), you (“User”, “you”, “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Service.
2. Description of Service
PromptReviews is a software platform that helps businesses collect, manage, and display customer reviews and testimonials. Our Service includes tools for creating prompt pages, managing widgets, organizing review content, and AI-powered content generation.
3. AI-Generated Content Disclosure
AI-Powered Features: “Prompty AI” and AI Content Generation
Our service uses artificial intelligence technology (specifically the ChatGPT API provided by OpenAI) to generate review templates, email content, and other text-based materials. This AI functionality may be referred to as “Prompty AI” in our marketing materials and user interface.
Important AI Content Disclaimers:
Review Before Use: All AI-generated content should be reviewed and approved by you before use. You are solely responsible for ensuring the accuracy and appropriateness of all AI-generated content.
No Guarantee of Accuracy: AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. We do not guarantee the accuracy, completeness, or suitability of AI-generated content for your specific needs.
Third-Party AI Service: Our AI features rely on third-party AI services (including OpenAI’s ChatGPT API). We are not responsible for the availability, performance, or decisions made by these third-party AI systems.
User Responsibility: You are solely responsible for any AI-generated content you choose to use, modify, or distribute. This includes ensuring compliance with applicable laws, platform policies, and ethical standards.
No Liability for AI Content: We disclaim all liability for any consequences arising from the use of AI-generated content, including but not limited to reputational damage, policy violations, legal issues, or customer complaints.
Content Ownership: AI-generated content suggestions are provided as-is. Once you modify or use AI-generated content, you assume full responsibility for that content.
4. No Guarantees or Warranties
IMPORTANT DISCLAIMER:
No Outcome Guarantees: We do not guarantee any specific outcomes, results, or improvements to your business, reputation, or review performance.
No Review Permanence: We are not responsible for lost, deleted, or modified reviews on any platform.
Third-Party Platform Risks: We are not responsible for bans, suspensions, or restrictions imposed by third-party review platforms (Google, Yelp, etc.).
Reputational Impact: We are not responsible for any reputational damage, whether positive or negative, resulting from the use of our Service.
5. Payment Terms
All payments are non-refundable. We do not provide refunds for any reason, including but not limited to dissatisfaction with results, changes in business needs, or technical issues.
Subscription fees are billed in advance and are non-refundable.
You are responsible for all charges incurred under your account.
We reserve the right to change pricing with 30 days’ notice.
Failure to pay may result in immediate suspension or termination of your account.
6. User Responsibilities
You must be at least 18 years old or have parental consent to use this Service.
You are responsible for maintaining the confidentiality of your account credentials.
You must comply with all applicable laws and regulations in your use of the Service.
You are solely responsible for all content you submit, including its accuracy and legality.
You must not submit false, misleading, defamatory, or fraudulent content.
You agree to use the Service only for legitimate business purposes.
7. Prohibited Uses
You agree not to use the Service for any of the following prohibited activities:
Creating fake, fraudulent, or misleading reviews
Violating the terms of service of third-party platforms
Engaging in review manipulation or gaming
Harassing, abusing, or threatening other users
Uploading malicious code, viruses, or harmful content
Attempting to reverse engineer or disrupt the platform
Using the Service for any illegal or unauthorized purposes
Incentivizing or paying for reviews in violation of platform policies
Soliciting reviews from individuals who have not used your products or services
Removing or filtering legitimate negative reviews
Review Authenticity Notice:
You are solely responsible for ensuring that all reviews collected through our Service are authentic and comply with applicable laws and third-party platform policies. We do not verify the authenticity of reviews and are not responsible for any fraudulent or misleading content.
8. Limitation of Liability
CRITICAL LIMITATION:
IN NO EVENT SHALL PROMPTREVIEWS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
9. Third-Party Platforms
Our Service may integrate with or reference third-party platforms (Google, Yelp, Facebook, etc.). We are not affiliated with these platforms and are not responsible for:
Changes to third-party platform policies or terms
Account suspensions or bans on third-party platforms
Loss of access to third-party platform features
Changes in third-party platform functionality
Third-party platform downtime or technical issues
Important Third-Party Requirements:
Platform Compliance: You must comply with the terms of service of all third-party platforms you use, including Google, Facebook, Yelp, and others.
Account Requirements: To leave reviews on third-party platforms, you and your customers may need active, registered accounts on those platforms.
No Control: We have no control over third-party platform terms, privacy policies, operations, intellectual property rights, performance, or content.
Platform Links: By using our Service, you agree to comply with: Google Terms, Facebook Terms, Yelp Terms, and other applicable platform terms.
10. Data and Privacy
Your privacy is important to us. Please review our Privacy Policy.
You grant us a non-exclusive, royalty-free license to use your submitted content for providing and improving our Service.
We may back up your data, but we are not responsible for data loss or corruption.
You are responsible for maintaining your own backups of important data.
11. Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted service.
We may perform maintenance that temporarily affects service availability.
We are not liable for any damages resulting from service downtime or interruptions.
We reserve the right to modify or discontinue the Service at any time.
12. Account Termination
We reserve the right to suspend or terminate your account for violations of these Terms.
You may terminate your account at any time, but payments are non-refundable.
Upon termination, we may delete your account data after a reasonable period.
Termination does not relieve you of any outstanding payment obligations.
13. Intellectual Property
The Service and its original content are protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, or create derivative works of our Service.
You retain ownership of content you submit but grant us necessary licenses to provide the Service.
14. Indemnification
You agree to indemnify and hold harmless PromptReviews from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where PromptReviews is incorporated, without regard to its conflict of law principles.
16. Changes to Terms
We reserve the right to modify these Terms at any time.
We will notify users of significant changes via email or platform notification.
Continued use of the Service after changes constitutes acceptance of the new Terms.
It is your responsibility to review these Terms periodically.
17. Data Usage Restrictions
Data generated by our Service (including analytics, reports, and aggregated information) is provided for your internal business use only.
You may display review data on your website but may not modify, redistribute, or use it for other purposes without our prior written consent.
You may not use our Service to scrape, harvest, or collect data from third-party platforms in violation of their terms.
All data remains subject to the privacy policies and terms of the originating platforms.
18. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
Acts of God, natural disasters, or severe weather
War, terrorism, civil unrest, or government restrictions
Internet service provider failures or network outages
Third-party platform failures or policy changes
Strikes, labor disputes, or supplier failures
Cyber attacks, malware, or other security incidents
19. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
20. Contact Information
If you have any questions about these Terms of Service, please contact us at:
[email protected]
Effective Date: July 2025
By using PromptReviews, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Last Updated: July 2025
Please read these Terms of Service carefully before using PromptReviews. By accessing or using our service, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing or using PromptReviews (“Service”, “Platform”, “we”, “us”, “our”), operated by PromptReviews (“Company”), you (“User”, “you”, “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Service.
2. Description of Service
PromptReviews is a software platform that helps businesses collect, manage, and display customer reviews and testimonials. Our Service includes tools for creating prompt pages, managing widgets, organizing review content, and AI-powered content generation.
3. AI-Generated Content Disclosure
AI-Powered Features: “Prompty AI” and AI Content Generation
Our service uses artificial intelligence technology (specifically the ChatGPT API provided by OpenAI) to generate review templates, email content, and other text-based materials. This AI functionality may be referred to as “Prompty AI” in our marketing materials and user interface.
Important AI Content Disclaimers:
Review Before Use: All AI-generated content should be reviewed and approved by you before use. You are solely responsible for ensuring the accuracy and appropriateness of all AI-generated content.
No Guarantee of Accuracy: AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. We do not guarantee the accuracy, completeness, or suitability of AI-generated content for your specific needs.
Third-Party AI Service: Our AI features rely on third-party AI services (including OpenAI’s ChatGPT API). We are not responsible for the availability, performance, or decisions made by these third-party AI systems.
User Responsibility: You are solely responsible for any AI-generated content you choose to use, modify, or distribute. This includes ensuring compliance with applicable laws, platform policies, and ethical standards.
No Liability for AI Content: We disclaim all liability for any consequences arising from the use of AI-generated content, including but not limited to reputational damage, policy violations, legal issues, or customer complaints.
Content Ownership: AI-generated content suggestions are provided as-is. Once you modify or use AI-generated content, you assume full responsibility for that content.
4. No Guarantees or Warranties
IMPORTANT DISCLAIMER:
No Outcome Guarantees: We do not guarantee any specific outcomes, results, or improvements to your business, reputation, or review performance.
No Review Permanence: We are not responsible for lost, deleted, or modified reviews on any platform.
Third-Party Platform Risks: We are not responsible for bans, suspensions, or restrictions imposed by third-party review platforms (Google, Yelp, etc.).
Reputational Impact: We are not responsible for any reputational damage, whether positive or negative, resulting from the use of our Service.
5. Payment Terms
All payments are non-refundable. We do not provide refunds for any reason, including but not limited to dissatisfaction with results, changes in business needs, or technical issues.
Subscription fees are billed in advance and are non-refundable.
You are responsible for all charges incurred under your account.
We reserve the right to change pricing with 30 days’ notice.
Failure to pay may result in immediate suspension or termination of your account.
6. User Responsibilities
You must be at least 18 years old or have parental consent to use this Service.
You are responsible for maintaining the confidentiality of your account credentials.
You must comply with all applicable laws and regulations in your use of the Service.
You are solely responsible for all content you submit, including its accuracy and legality.
You must not submit false, misleading, defamatory, or fraudulent content.
You agree to use the Service only for legitimate business purposes.
7. Prohibited Uses
You agree not to use the Service for any of the following prohibited activities:
Creating fake, fraudulent, or misleading reviews
Violating the terms of service of third-party platforms
Engaging in review manipulation or gaming
Harassing, abusing, or threatening other users
Uploading malicious code, viruses, or harmful content
Attempting to reverse engineer or disrupt the platform
Using the Service for any illegal or unauthorized purposes
Incentivizing or paying for reviews in violation of platform policies
Soliciting reviews from individuals who have not used your products or services
Removing or filtering legitimate negative reviews
Review Authenticity Notice:
You are solely responsible for ensuring that all reviews collected through our Service are authentic and comply with applicable laws and third-party platform policies. We do not verify the authenticity of reviews and are not responsible for any fraudulent or misleading content.
8. Limitation of Liability
CRITICAL LIMITATION:
IN NO EVENT SHALL PROMPTREVIEWS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
9. Third-Party Platforms
Our Service may integrate with or reference third-party platforms (Google, Yelp, Facebook, etc.). We are not affiliated with these platforms and are not responsible for:
Changes to third-party platform policies or terms
Account suspensions or bans on third-party platforms
Loss of access to third-party platform features
Changes in third-party platform functionality
Third-party platform downtime or technical issues
Important Third-Party Requirements:
Platform Compliance: You must comply with the terms of service of all third-party platforms you use, including Google, Facebook, Yelp, and others.
Account Requirements: To leave reviews on third-party platforms, you and your customers may need active, registered accounts on those platforms.
No Control: We have no control over third-party platform terms, privacy policies, operations, intellectual property rights, performance, or content.
Platform Links: By using our Service, you agree to comply with: Google Terms, Facebook Terms, Yelp Terms, and other applicable platform terms.
10. Data and Privacy
Your privacy is important to us. Please review our Privacy Policy.
You grant us a non-exclusive, royalty-free license to use your submitted content for providing and improving our Service.
We may back up your data, but we are not responsible for data loss or corruption.
You are responsible for maintaining your own backups of important data.
11. Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted service.
We may perform maintenance that temporarily affects service availability.
We are not liable for any damages resulting from service downtime or interruptions.
We reserve the right to modify or discontinue the Service at any time.
12. Account Termination
We reserve the right to suspend or terminate your account for violations of these Terms.
You may terminate your account at any time, but payments are non-refundable.
Upon termination, we may delete your account data after a reasonable period.
Termination does not relieve you of any outstanding payment obligations.
13. Intellectual Property
The Service and its original content are protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, or create derivative works of our Service.
You retain ownership of content you submit but grant us necessary licenses to provide the Service.
14. Indemnification
You agree to indemnify and hold harmless PromptReviews from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where PromptReviews is incorporated, without regard to its conflict of law principles.
16. Changes to Terms
We reserve the right to modify these Terms at any time.
We will notify users of significant changes via email or platform notification.
Continued use of the Service after changes constitutes acceptance of the new Terms.
It is your responsibility to review these Terms periodically.
17. Data Usage Restrictions
Data generated by our Service (including analytics, reports, and aggregated information) is provided for your internal business use only.
You may display review data on your website but may not modify, redistribute, or use it for other purposes without our prior written consent.
You may not use our Service to scrape, harvest, or collect data from third-party platforms in violation of their terms.
All data remains subject to the privacy policies and terms of the originating platforms.
18. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
Acts of God, natural disasters, or severe weather
War, terrorism, civil unrest, or government restrictions
Internet service provider failures or network outages
Third-party platform failures or policy changes
Strikes, labor disputes, or supplier failures
Cyber attacks, malware, or other security incidents
19. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
20. Contact Information
If you have any questions about these Terms of Service, please contact us at:
[email protected]
Effective Date: July 2025
By using PromptReviews, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.