Business Profile Optimization for AI

Your business profile is the foundation of your Prompty-AI-powered review generation. The more detailed and accurate your profile, the better the AI can create authentic, relevant reviews that truly represent your business.

Essential Business Information

Business Name & Basic Details

• Business Name: Use your official business name as it appears on your website and legal documents
• Years in Business: Accurate timeline helps establish credibility
• Industry: Select all relevant industries from the dropdown
• Other Industry: Add specific industry terms if not in the dropdown

Services & Benefits ⭐ Critical for AI

This is one of the most important fields for AI review generation. Be specific and comprehensive:

Good Examples:

• “Professional web design and development, SEO optimization, content creation, 24/7 support”
• “Individual therapy sessions, group counseling, family therapy, trauma-informed care, accepts most insurance”
• “Custom furniture design, woodworking, restoration services, free consultations, lifetime warranty”

Poor Examples:

• “We do stuff” (too vague)
• “Quality service” (not specific enough)
• “Everything” (not helpful for AI)

Company Values ⭐ Critical for AI

Describe what drives your business decisions and customer interactions:

Good Examples:

• “Transparency in pricing, eco-friendly materials, supporting local artisans, exceptional customer service”
• “Evidence-based treatment approaches, compassionate care, cultural sensitivity, affordable access to mental health”
• “Innovation in design, sustainable practices, building lasting relationships, exceeding expectations”

What Makes You Different ⭐ Critical for AI

Highlight your unique selling propositions and competitive advantages:

Good Examples:

• “Only certified trauma therapist in the region, 15+ years specializing in PTSD, sliding scale available”
• “Family-owned for 3 generations, custom designs from scratch, in-house manufacturing, 5-year warranty”
• “Mobile service, same-day appointments, bilingual staff, 24/7 emergency support”

Industries Served

List the specific industries or customer types you serve:

Good Examples:

• “Healthcare, education, non-profits, small businesses, startups”
• “Families, individuals, couples, adolescents, veterans, first responders”
• “Restaurants, retail stores, professional services, real estate, healthcare”

Team/Founder Information

Share your background, expertise, and what makes your team special:

Good Examples:

• “Founded by Sarah Johnson, licensed clinical psychologist with 20+ years experience in cognitive behavioral therapy”
• “Family business started by John Smith in 1985, now run by his daughter Lisa with 15 years in the industry”
• “Team of 5 certified professionals, all with advanced degrees and specialized training in trauma therapy”

Keywords ⭐ Critical for AI

Include relevant search terms, industry-specific language, and phrases customers use:

Good Examples:

• “best therapist Portland, ADHD specialist, anxiety treatment, depression counseling, accepts insurance”
• “custom furniture Portland, handmade dining tables, woodworking shop, furniture restoration, local craftsman”
• “web design agency, SEO services, digital marketing, e-commerce development, responsive design”

AI-Specific Optimization Fields

AI Dos ⭐ Critical for AI

Instructions for what the AI should always include in reviews:

Good Examples:

• “Always mention our 24/7 customer support. Always refer to us as ‘ABC Company’. Always mention our location in downtown Portland.”
• “Always mention our sliding scale pricing. Always reference our trauma-informed approach. Always mention our bilingual services.”
• “Always mention our lifetime warranty. Always reference our custom design process. Always mention our local manufacturing.”

AI Don’ts ⭐ Critical for AI

Instructions for what the AI should avoid in reviews:

Good Examples:

• “Never mention specific prices. Never claim we’re the ‘best’ or ‘only’ option. Never mention competitors.”
• “Never mention specific medical diagnoses. Never claim guaranteed results. Never mention insurance details.”
• “Never mention specific delivery times. Never claim we’re the cheapest option. Never mention our competitors.”

Contact & Location Information

Complete Address

• Street address, city, state, ZIP code, country
• Helps with local SEO and review platform integration

Contact Information

• Business phone number
• Business email address
• Website URL
• Social media links (Facebook, Instagram, LinkedIn, etc.)

Review Platform Configuration

Platform URLs

Add your review platform links for direct customer navigation:

• Google Business Profile: https://g.page/your-business or https://search.google.com/local/write/review?placeid=...
• Facebook: https://www.facebook.com/your-business/reviews
• Yelp: https://www.yelp.com/biz/your-business-name
• Custom platforms: Add any other review sites you use

Word Count Limits

Set appropriate word limits for each platform:

• Google: 200-500 words
• Facebook: 100-300 words
• Yelp: 200-1000 words
• Custom: Adjust based on platform requirements